Privacy policy

PRIVACY POLICY

Last updated: January 1st , 2026

Thank you for choosing to be part of our community at Thickend Beauty (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices, please contact us at info@thickendbeauty.com.

When you visit our website www.thickendbeauty.com (the “Site”) and use our services, you trust us with your personal information. We take that trust seriously. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

If you do not agree with any part of this Privacy Policy, please discontinue use of our Site and services.

1. INFORMATION WE COLLECT

Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

Make a purchase
Sign up for emails or SMS
Contact us
Participate in promotions or surveys

This information may include:

Name
Shipping and billing address
Email address
Phone number
Payment information (processed securely by third-party providers)

All personal information you provide must be accurate and up to date.

Information Automatically Collected

When you visit our Site, we automatically collect certain information such as:

IP address
Browser type
Device information
Operating system
Pages visited and interaction data

This information helps us maintain the security of our Site and improve your experience.

We also use cookies and similar tracking technologies to collect this information.

2. HOW WE USE YOUR INFORMATION

We use your information to:

Process and fulfill orders
Manage payments, shipping, returns, and exchanges
Communicate with you about orders, updates, and promotions
Improve our website and services
Deliver relevant advertising and marketing
Prevent fraud and ensure site security
Comply with legal obligations

You may opt out of marketing emails at any time by using the unsubscribe link or contacting us at info@thickendbeauty.com.

3. PAYMENT PROCESSING

Our store is hosted on Shopify Inc., which provides our e-commerce platform. Your data is stored through Shopify’s secure servers behind a firewall.

Payments are processed through secure third-party gateways that comply with PCI-DSS standards. We do not store or have direct access to your full credit card information.

For more information, please review:

Shopify Privacy Policy
Shopify Terms of Service

4. SHARING YOUR INFORMATION

We only share your information when necessary to:

Fulfill your orders
Provide services through trusted third-party providers
Comply with legal obligations
Protect our rights and prevent fraud

Third parties may include:

Shopify
Payment processors (e.g., PayPal, Shop Pay)
Email & SMS platforms (e.g., Klaviyo)
Analytics and advertising platforms (e.g., Google Analytics, Meta Ads)

We do not sell or rent your personal information.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies, pixels, and similar technologies to:

Remember your preferences
Analyze website traffic
Improve marketing performance

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

6. DATA RETENTION

We keep your personal information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal and accounting obligations

When no longer needed, your information is securely deleted or anonymized.

7. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information. However, no online transmission is 100% secure. You use our Site at your own risk.

8. MINORS

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that such data has been collected, we will delete it promptly.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

Access your personal data
Correct or delete your information
Restrict or object to processing
Withdraw consent

To exercise these rights, contact us at info@thickendbeauty.com.

California Residents (CCPA)

California residents may request:

Disclosure of personal data collected
Deletion of personal information
Information about data sharing

Requests may be made once per year free of charge.

10. DATA BREACH NOTIFICATION

In the event of a data breach that may result in risk to your rights or freedoms, we will notify affected users and applicable authorities as required by law.

11. DO-NOT-TRACK SIGNALS

We currently do not respond to Do-Not-Track browser signals due to the lack of a consistent industry standard.

12. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. Continued use of our Site constitutes acceptance of any changes.